FAQ

Pictures can be taken anytime during our hours of operation at the New Urban Registry located at:
#1138 10 Avenue SW,
Calgary,
AB T2R 0B6

We do not recommend that you wear eyeglasses for your passport photos. The passport office will reject a photo for the slightest reflection or glare, even on the frame or rim of your eyeglasses.

It takes a minute to take the picture and a few minutes to have it ready. You can be in and out of the store in less than 10 minutes!

Yes, we are family friendly! We take passport and visa photos for children and babies. Please allow extra time because taking photos of babies can be challenging.

White tops and light coloured tops are not recommended. The passport office requires sufficient contrast between you and the white background. Head coverings except those worn for religious reasons are not allowed. Head coverings should also be dark-coloured to provide sufficient contrast. No hats, ball caps or sunglasses in the hair! Please also avoid large and reflective jewelry and earrings.

We provide photos for Firearm Permits, Work Permits, Security Guard Licenses, Medical Marijuana, Correctional Services, International Driver Permits, US Passports and much more!

Your first set of fingerprints takes around 15 minutes

Yes, we have Free parking & wheelchair access

Located across 10^th Avenue SW from the Midtown COOP same location as New Urban Registry

PLEASE BRING:

1. Two pieces of government ID
2. Letter of Direction
3. If Hypoallergenic soap is required, please bring it with you also.

Note:

All photo identification with an expiry must not have expired.

Call us today: (403) 262 9999